I mentioned that I recently found the work of Dr. Arthur Kleinman, head of Social Medicine at Harvard. Here's a sample of his wisdom from an article he wrote for the Lancet:
I do believe that what doctors need to be helped to master is the art of acknowledging and affirming the patient as a suffering human being; imagining alternative contexts and practices for responding to calamity; and conversing with and supporting patients in desperate situations where the emphasis is on what really matters to the patient and his or her intimates. A programme of medical training that makes this happen, however it is innovated should combine practical experience of caregiving for health catastrophes in homes and institutions, where students actually do those things that families do.
Dr. Arthur Kleinman, The Lancet
vol. 371, January 5, 2008

Isn't he just MARVELLOUS????