A week ago on Thursday, I dropped off a prescription for morphine. So by tomorrow, it will have been ELEVEN DAYS with NO meds---the order has NOT come in YET!
By the way, I first dropped off my FIRST prescription for morphine over 2 WEEKS ago on Tuesday. The pharmacy managed to give me the run-around for OVER A WEEK before the pharmacist FINALLY told me that I needed to get a NEW prescription from my doctor. (The original dosage of morphine was back-ordered, so I needed a substitute script from my doctor). But it somehow took the pharmacists 9 DAYS to finally TELL me I needed to bring in a new script!
Every time I called, I was told, "The pharmacist is working on your prescription". And when I spoke directly to the pharmacists on several occasions, I was told "We're trying to order it". I had to call almost every day before one of the pharmacists let me know I needed a NEW script!
So it basically has been 20 DAYS without my morphine! I've been in excruciating pain, and am so angry at the pharmacists for not even letting me know that I needed to get a replacement script. Don't they have ANY compassion for the PAIN I'm in? I obviously wouldn't be taking morphine injectable unless my pain levels were through the roof!
I finally got the new script last Thursday, and CANNOT believe that it has been OVER a WEEK and they STILL can't get my meds in!
I really don't have choices as to alternate pharmacies. I feel like leaving some sort of a complaint, but I don't know if I have the guts to file a formal compliant. I DID tell the pharmacist: "I really WISH that SOMEONE had told me I needed a new prescription". She just gave me a rather blank look and said, "Oh, you didn't know that?" WHY on Earth would I be calling every day asking them if they've ordered the morphine if I knew I needed a new script?!
When I called last Friday, the pharmacist told me that she expected to get the morphine in on Monday. I'm hoping and praying that it IS there tomorrow!
Even if this chain pharmacy only gets C-II deliveries twice or even once a week, how does that explain the 11 day wait? NO chronic pain patient should be made to wait OVER A WEEK for their meds!
I'm just venting about this, because this has been the most frustrating and painful month of my life! To know that my doctor prescribes everything I need to keep me comfortable, but to NOT be able to get it at the pharmacy is the height of frustration.
Thanks to everyone for your support and advice---it really does help.
Best Wishes to all!